Being charged $39.99

Hello Kenneth,

We apologize for the inconvenience.
Upon checking your account, we can see that refund has already been initiated for your charge ($39.99).
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.

I would like a full refund for an unauthorized charge of $39.99.

Hello Kenneth,

We apologize for the inconvenience.
Upon checking your account, we can see that refund has already been initiated for your charge ($39.99).
The refunded amount may take upto 7 business days to reflect in your account.
Let us know if you need further assistance.