Hello Lara,
Thank you for contacting AVG Community Support.
We see that you wish to cancel AVG Tuneup (Multi-Device, 60-day Trial.
We'll certainly check and help you out.
We would like to confirm that the auto renewal for this subscription has already been cancelled, and you will not be charged in future.
Thank you and keep us updated.
Hello,
I just got an email in which it was stated:
"
| Hello, This is our friendly reminder that your AVG TuneUp (Multi-Device, 60-day Trial) will end on 9 July, 2024 and you will be charged €72.99 (taxes included). If you loved this trial and you want to continue, then you don’t have to do anything — this trial is followed by a continuing subscription and your credit or debit card ending in (Last 4 digits removed) will be charged once the trial expires." WHat the hell does that mean? Because I already purchased a supscription which doesn't expire for another 2 years and I don't know what this one is or how to cancel it. I don't want to be charged because I did not buy this subscription. HELP! :,) |
Hello Lara,
Thank you for contacting AVG Community Support.
We see that you wish to cancel AVG Tuneup (Multi-Device, 60-day Trial.
We'll certainly check and help you out.
We would like to confirm that the auto renewal for this subscription has already been cancelled, and you will not be charged in future.
Thank you and keep us updated.