Hello Sharelene,
We will help you with this.
We couldn't find any AVG trial subscription under the account that you have used for posting here.
However, we have found another account of yours which shows a different Outlook email address and it has the AVG Internet Security - Multi-Device (60 day) trial registered.
Hence, to verify the account, we have sent an email for you to share the exact email address associated with the trial or the last 4 digits of the card that you have entered during its signup.
Once we receive those details, we will cancel the auto renewal service for it.
Thank you.
please help me, i have subscribe almost two months back for avg free trial now with two days left in the trial avg tries to take money from my card 69.99 for a free trial. the bank alerted me. i tried to end subscription but they are saying i dont have any subscription. please how do you unscubcribe from a free trial
Hello Sharelene,
We will help you with this.
We couldn't find any AVG trial subscription under the account that you have used for posting here.
However, we have found another account of yours which shows a different Outlook email address and it has the AVG Internet Security - Multi-Device (60 day) trial registered.
Hence, to verify the account, we have sent an email for you to share the exact email address associated with the trial or the last 4 digits of the card that you have entered during its signup.
Once we receive those details, we will cancel the auto renewal service for it.
Thank you.