Hello Gerardo,
We apologize for the inconvenience caused.
Let's work together in resolving this issue.
Kindly uninstall and reinstall the AVG Secure VPN and check if the issue persists.
Let us know the status to assist you further in this.
Cheers, dude. Could you please resend the link? It's not opening! Thanks again!
Hi guys
I have a job where I need to connect to a system located in the UK, in order to access the system I had to log in using my AVG VPN (I have a yearly paid subscription). Everything was working alright but the system detected I was somewhere else and banned my account. How could that be possible? I thought that the whole idea of using a VPN is to fully bypass my location but it didn't. It seems like the VPN is not the solution to hide your IP after all. Kill switch was activated btw. All the time. Is there anything else to do here? change my DNS as well? Hopefully you can give me a hand.
Appreciate your efforts in working towards fixing the issue, Gerardo.
In this regard, we'd suggest you to try connecting to streaming servers (locations) or P2P servers that are available in AVG Secure VPN.
If issue persists, you can try excluding selected servers from Secure VPN by following the steps in this article.
Hello Gerardo,
We apologize for the inconvenience caused.
Let's work together in resolving this issue.
Kindly uninstall and reinstall the AVG Secure VPN and check if the issue persists.
Let us know the status to assist you further in this.
Gerardo, here is the https://support.avg.com/SupportArticleView?urlname=AVG-Secure-VPN-exclude-server article provided by Dinesh.
Thank you Rakshith. Yes, it's still happening. The funny thing is that when I try to log in it says "You need to access from the country you originally created the account" and the VPN its on.
Sometimes it works and I can access the web dashboard but once I was working on a project a securty alert popped up with my information and my physical country IP.
It happens as well with a survey website I sue, I was going to do a survey but the system recognised I am not in the VPN country I selected so it banned me.
Cheers, dude. Could you please resend the link? It's not opening! Thanks again!