Being locked out of my computer

Hello Susan,
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Yesterday I clicked on a recipe only to be scammed by someone saying they were from Microsoft. My computer was immediately locked down and I was unable to even close out of the message I was receiving from them.
I need an actual phone number to call when something like this happens. I want it in my files so that I don't have to do a mad search to find you. Alexa gave me a number that was only a recording and was very frustrating. It does not help to have someone say that I should go to your website for help, when  I've been locked out of any ability to do anything at all.

Hello Susan,
Thank you for contacting AVG Community Support.
We are sorry to hear this. We'll check and help you out.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.