Being overcharged

Hello Alec.
We regret any inconvenience and we'll certainly clarify this.
Firstly, please do not share order number or other account related information in a public post for security reasons.
To keep them private, I have sent an email containing more details about this charge. Check your inbox and spam box as well.

On the 5th December I paid b credit card £29.99 for an anti virus package but looking at the statement I am being charged £59.99,The order no is:[Order ID removed].
I would be obliged if a refund of £30 can be arranged.

Hello Alec.
We regret any inconvenience and we'll certainly clarify this.
Firstly, please do not share order number or other account related information in a public post for security reasons.
To keep them private, I have sent an email containing more details about this charge. Check your inbox and spam box as well.