Being pushed to purchase additional products I already have

Hello Linda,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
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This is to inform you that I have already renewed my subscription on November 26, 2022 for a two-year period under order number104--------739.  Please check your records and please quit harassing me about a renewal.                                                    L. S. Morotz     3-24-2023

Hello Linda,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused. We'll check and help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.