Betaald maar geen producten in MyAccount

AVG Subscription
3

Anna, This Community is basically English language… Query translation…
But paid no products MyAccount
Dear Member of AVG,
On 04-09-2015 I TuneUp ordered AVG, but received nothing. Immediately after the payment I received mail confirming my mail, (because I made a new account) but nothing else. And in MyAccount are no products. What can I do in this situation.
I hope you can help me.
AVG Guru

1

Geachte medewerkers van AVG,

Op 04-09-2015 heb ik TuneUp van AVG besteld, maar niets ontvangen. Meteen na de betaling heb ik mail gekregen om mijn mail te bevestigen, (want ik maakte een nieuwe account aan) maar verder niets. En in MyAccount staan geen producten. Wat kan ik doen in deze situatie.

Ik hoop dat jullie mij kunnen helpen.

Met vriendelijke groet,

Anna Nesterova

2

Anna, This Community is basically English language… Query translation…
But paid no products MyAccount
Dear Member of AVG,
On 04-09-2015 I TuneUp ordered AVG, but received nothing. Immediately after the payment I received mail confirming my mail, (because I made a new account) but nothing else. And in MyAccount are no products. What can I do in this situation.
I hope you can help me.
AVG Guru