We apologize for replying to you in English. We can help you with your request but please write to us in the English language. If you are not able to communicate with us in English, please try one of the following:
- Search our support pages for answers to your question at http://www.avg.com/support.
- Contact a reseller near you to assist you further. You can find the list of official resellers at http://www.avg.com/reseller-locator
Einde september heb ik 'AVG Free' download.
Daarna heb ik de betalende versie aangevraagd 29,99 € betaald via mijn Visa.
Nog altijd is dit niet in orde.
Vandaag heb ik mijn account kunnen aanmaken.
Ik heb nog 10 dagen 'AVG Free' versie.
Wanneer is dit in orde, of wat moet ik nog doen.
Groeten,
René Moors - Belgium
@Alan, Thank you!
@René, I can understand how upset you must be.
I see that your payment has already been cancelled and hence you don't have any Active Subscriptions under your account.
In case you have purchased the AVG Subscriptions under a different Email Address, please let me know and I'll assist you further.
We apologize for replying to you in English. We can help you with your request but please write to us in the English language. If you are not able to communicate with us in English, please try one of the following:
- Search our support pages for answers to your question at http://www.avg.com/support.
- Contact a reseller near you to assist you further. You can find the list of official resellers at http://www.avg.com/reseller-locator
René, This Community is basically only English language… Query translation…
[Dutch to English]
Paid via Visa
At the end of September I downloaded "AVG Free".
Then I requested the paying version 29.99 € paid through my Visa.
Still this is not alright.
Today, I've been able to create my account.
I have 10 days 'AVG Free' version.
When is this okay, or what should I do?
Regards,
AVG Guru