Geachte heer, mevrouw,
Bij controle van mijn uitgevoerde betalingen merk ik zojuist dat mij abonnement op AVG Secure VPN
2 maal via mijn Visa kredietkaart is betaald met volgende bestelnummers :
1) Bestelnr. 16714181110 op d.d. 13 december 2019 ten bedrage van 79,99 Euro.
2) Bestelnr. 70893172100 op d.d. 23 december 2019 ten bedrage van 59,99 Euro.
Geachte, gelieve mij dan ook het bedrag van 79,99 Euro terug te betalen op mijn Visa rekening
BE60 9550 2747 5070 ter attentie van :
Luc Heyneman
Kanunnik Van Hoonackerstraat 8
B - 8000 Brugge
Met vriendelijke groeten,
Luc Heyneman
Hi Luc,
AVG Support through community post is available only in English.
On checking, you have a double purchase for AVG Secure VPN (Multi-device) and AVG Secure VPN for Windows subscription.
AVG Secure VPN Multi-device can be installed and activated on Windows, Mac, Android and iOS devices and can have 5 active connection at the same time. Whereas, AVG Secure VPN for Windows can be installed and activated only on Windows PC with 1 active connection at the same time.
Let us know if you still wish to have refund for EUR 79.99.
Hi Sarath,
Please only cancel order form number (Order ID removed) and return the amount of 79,99 Euro to
my Visa account (removed) of name :
Luc Heyneman
Kanunnik Van Hoonackerstraat 8
B - 8000 Brugge
Thanks in advance,
Yours sincerely
Luc Heyneman
Hi Luc,
AVG Support through community post is available only in English.
On checking, you have a double purchase for AVG Secure VPN (Multi-device) and AVG Secure VPN for Windows subscription.
AVG Secure VPN Multi-device can be installed and activated on Windows, Mac, Android and iOS devices and can have 5 active connection at the same time. Whereas, AVG Secure VPN for Windows can be installed and activated only on Windows PC with 1 active connection at the same time.
Let us know if you still wish to have refund for EUR 79.99.
Alright, Luc. As requested, we've initiated the refund process & an email confirming the same has been sent to you.
It isn't recommended to share the order details over this post. Reason being, privacy concerns.
For further queries, feel free to write back to us.