Hello Frans.
AVG support is currently available in English only. Could you write your query in English? We will be waiting for your response and are eager to help!
Mijn rekening werd gedebiteerd voor twee abonnementen 44,99 euro en 54,99 euro; deze abonnementen heb ik niet onderschreven; het gaat om een subtiele wijze verlenging van proefabonnementen, verlenging die ik niet wenste; ik vraag de teruggave van de 99,98 euro en schrapping van de abonnementen
Hello Frans.
AVG support is currently available in English only. Could you write your query in English? We will be waiting for your response and are eager to help!
My account was debited for two subscriptions 44.99 euros and 54.99 euros; these subscriptions I have not subscribed; it is a subtle extension of trial subscriptions, renewals which I do not wish; I demand the return of 99.98 euros and cancellation of subscriptions
Thank you for explaining the concern in English.
You have been charged EUR54.99 for the AVG Internet Security Multi-device due to auto renewal service enabled for its 60 day trial.
The other charge EUR44.99 is debited for the AVG TuneUp - Unlimited Devices due to auto renewal service enabled for its 60 day trial, but you have made a typo with the email address.
Hence, you didn't receive the email notification regarding the auto renewal process.
Do you confirm to get refund for both the charges?