Hello Egil,
Sorry, but we don't speak Norwegian. Please visit https://support.avg.com/ for more help or respond back in English.
Hello Egil,
Sorry, but we don't speak Norwegian. Please visit https://support.avg.com/ for more help or respond back in English.
Jeg får beskjed om at det er to dager igjen til min lisens går ut og at jeg vil bli stående uten beskyttelse.
Den 10.sept. betalte jeg ifølge ordrenr.23897918808 for nye 2-år, pris 54,99 Euro
Den 7.sept. er det fakt.87,49 US dollar på best.nr.51771182600, hva er dette?
Det er her noe som ikke stemmer?
Egil, This Community is basically only English language… Query translation…
[Norwegian to English]
Payment of license
I'm notified that there is two days left until my license expires and that I will remain without protection. The 10th of September. I paid according to orderno (order number removed) for new 2 years, price 54.99 Euro The 7th of September. Is it Fact.87.49 US Dollars at best.nr.(order number removed) , what is this?
This is something that does not matter?
AVG Guru
Thank you for the confirmation.
We have cancelled the automatic renewal on your account and processed refund for the same.
Please check your inbox for the refund confirmation email.
Egil, from the translation provided by Alan, we realize that you would like to know the reason for the charge deduction.
We request you not to share the order number on a public forum.
As per our record, one of the order for AVG Internet Security - Unlimited Devices was auto renewed on 7th September 2018 and the other was purchased from your end for the same product on 10th September 2018.
Let us know how you would like to proceed with the two orders for Internet Security.
Asking for automatic renewal to be removed, i may the manually pay in the future to keep a better overview of the transactiones. I ask you to refund USD 87,49 which was automatically charged on my creditcard 10. Sept.
My numbers 23897918808 EUR 54,99 2-yers AVG Internett Securitas is a valid agreement.