Big bug in TuneUp

Hi Hans,

We'll certainly check and help you further.

Please share us the screenshot of the files created when AVG TuneUp is opened.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Hello Hans. Thank you very much for taking the time to write. My name is Shawn, and I am writing to you on behalf of the AVG Senior Support team.

Specific to your concern, this is not the intended behavior of the program, and has been reported to our development team, for a future product update.

Your feedback is greatly valued and appreciated. I trust this explanation and information clarifies your concern. Regards, Shawn

This is the problem:
TuneUp creates files in the Temp folder for each session.
The folder name is different each time (I marked them red), but the content is exactly the same.
See screen shots

TuneUp creates unnecessary files in the Temp Map.
The same files are created in a new folder every time Tuneup is started.
This way you get endless folders with the same files that Tuneup itself generates and not deleted.
I have already approached TuneUp about this, unfortunately they do not respond.

Hi Shawn,

The acknowledgment of this bug is a relief.
I had to insist for a long time before it was understood.
Hopefully it will be fixed.

Regards, Hans

Hi Hans,

We'll certainly check and help you further.

Please share us the screenshot of the files created when AVG TuneUp is opened.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

User-added image

Hi Shawn,

The acknowledgment of this bug is a relief.
I had to insist for a long time before it was understood.
Hopefully it will be fixed.

Regards, Hans