A big red warning that covered the whole screen popped up saying I should call MicroSoft. A virus had been detected. I was not able to close the browser had to shut computer off. The warning said if I turned the computer off I would loose data and my banking and credit card info would be at risk. It gave a number to call. I ran a scan and it did not show a threat. Has my computer been infected? Is my information safe. When something like this happens there should be a phone # to be able to reach someone at AVG. I don't know if it is safe to access my banking information.
Hello Diane.
I understand how something like this can really try your patience. Could you please let me know the name of the AVG product you have installed in your pc? also could you please provide us the screen shot of the pop up you receive, so that we are glad to help you with it. Please feel free to contact us back for any further assistance. Thank you.
Hello Diane.
I understand how something like this can really try your patience. Could you please let me know the name of the AVG product you have installed in your pc? also could you please provide us the screen shot of the pop up you receive, so that we are glad to help you with it. Please feel free to contact us back for any further assistance. Thank you.