Hello Michael,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused.
Please change the location in the AVG Secure VPN once and check on the issue.
If the issue still persists please let us know so that we can assist you further.
Thank you and keep us posted.
Since activating the AVG VPN my bigpond mail does not work. I’ve discovered when the VPN is completely shut down the mail is ok.
Thank you for clarifying, Michael.
As you've reached the AVG Home PC Tech support team, for further assistance in this regard, we recommend that you contact our designated mobile team directly.
Please visit this link to contact our mobile team via email.
Thank you for understanding in advance!
Hello Delli,
I’m sorry but I don’t know what you mean by “change the location in the AVG Secure VPN”?
We're sorry for the inconvenience, Michael.
Please refer to this article for detailed instructions to change the location/server of your AVG Secure VPN to one of the 'Torrenting' servers.
Also, follow the below steps & enable the Mimic VPN protocol in your AVG Secure VPN:
Open AVG Securer VPN > Menu > Settings > Protocols > Select Mimic.
If the issue still persists after following the above steps, please let us know.
Hello,
I’m sorry but I don’t know what you mean by “change the location in the AVG Secure VPN”?
Hello Aloor,
I read the article but my problem is on an iphone7 not a computer running windows. I don't an "AVG Secure VPN" app. I have an AVG Security app but it does not have the described links as in menu, etc.
Hello Michael,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused.
Please change the location in the AVG Secure VPN once and check on the issue.
If the issue still persists please let us know so that we can assist you further.
Thank you and keep us posted.