Billed $53.36 on 2/13/2021, WHY?

I cancelled all my subscriptions 5 months ago.  Please stop taking my money for something i have cancelled.  I tried to get in touch, but cannot and could not find a PHONE NUMBER, with a real person.  your service sucks.  So I quit you and got another.  
Please refund my money.

Hello Ronald,

We're sorry for the inconvenience caused.
Upon checking, we can see that you've already raised a refund ticket with our concerned team.
We'd like to inform you that our concerned team have already processed your refund request & have sent you an email confirmation.
Please check your inbox/spam folders to find the email and use it to get back to them.