Billed automatically but don't have computer

AVG Subscription
3

Hello Ceri,
We will check and help you with the refund request.
Unfortunately, we couldn't locate any transaction under this email address. Do you have an alternate email address to look into it?
We have sent you an email requesting more info, please check and revert us to assist you further.

1

I haven't had my laptop for 2 years,  however AVG has taken £99.99 out of my account by direct debit!!! How do I get it back?

2

Hello Ceri,
We will check and help you with the refund request.
Unfortunately, we couldn't locate any transaction under this email address. Do you have an alternate email address to look into it?
We have sent you an email requesting more info, please check and revert us to assist you further.