Billed, but no activation code

Hello Dirk.
Thank you for contacting AVG Community Support.
We will surely help you to activate your subscription. 
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.

Hi there, 
On 11-5-2024 I was billed 37,60 but nothing was activated.
Can someone please help out here?

Best regards, Dirk

Hello Dirk.
Thank you for contacting AVG Community Support.
We will surely help you to activate your subscription. 
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.