Billed but no service

AVG Subscription
3

Hi Evelyn,
What is current status, were you able to solve it or do you still need our assistance?
Thanks

1

After spending 2 hours with experts from your tech support, I was told that the IDP.Trojan.CB452937 had been removed…BUT…it is still there and unresolved. However my VISA is being charged $ 80.00.
Needless to say, I'm not impressed with AVG efficiency or competence.

Evelyn M. Strickland

2

Hi Evelyn,
What is current status, were you able to solve it or do you still need our assistance?
Thanks