Billed but not sure why

AVG Subscription
3

Hello Patti,
Thank you for contacting AVG Support Community.
We will certainly check and help you.
We acknowledge your refund request.
We could not find the active subscriptions/trial order on the account that you used for the AVG community. Hence, we have sent you an email requesting a few details to locate your subscription. 
Please check for the email and revert to us.
Thank you for your understanding.

1

Hi, 

My credit card was billed $59.99 for AVG through Digital River. I tried creating an account using my email address, but it didn't find any subscriptions. How can I find what this is for or get a refund?

2

Hello Patti,
Thank you for contacting AVG Support Community.
We will certainly check and help you.
We acknowledge your refund request.
We could not find the active subscriptions/trial order on the account that you used for the AVG community. Hence, we have sent you an email requesting a few details to locate your subscription. 
Please check for the email and revert to us.
Thank you for your understanding.