Hi Stephanie,
I apologize for the inconvenience.
Let us explain this clearly. You have been charged for the automatic renewal of AVG Internet Security (Multi-Device, 60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the subscription.
You will receive an email notification regarding the automatic extension of AVG subscription before 15 days and will be billed 3 days before the product expires.
We have initiated refund for your AVG Internet Security (Multi-Device).
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Keep us updated.
Stephanie you are wasting your time dealing with these people, they are little better than thieves and they should be ashamed of these practices and refund your money and all the other people here who they have robbed. My advice, if you are on Facebook or any similar media expose them and warn others
Hi, I want to request a refund. I accepted a 2 month trial for AVG.
As usual VGA take payment without authorisation been given. I do not want, nor can afford this.
Please can someone arrange a refund asap.
Hi Stephanie,
I apologize for the inconvenience.
Let us explain this clearly. You have been charged for the automatic renewal of AVG Internet Security (Multi-Device, 60-day Trial) because you agreed to automatic extension of your subscription when you originally signed up for the subscription.
You will receive an email notification regarding the automatic extension of AVG subscription before 15 days and will be billed 3 days before the product expires.
We have initiated refund for your AVG Internet Security (Multi-Device).
Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.
Generally, it should not take more than 7 business days.
Keep us updated.