Billed for free tech support

Hello Jack,

We provide support for free. I couldn't locate any recent transaction under this account. Could you share the screenshot of the statement where you have been charged for AVG?

Have you visited our official site: https://support.avg.com/?l=en to get help from us?

went onto AVG looking for help in downloading AVG.
my card has been debited by JUSTANSWER TECH HELP for what they said was a free service,contacted AVG and told no debits were made on my card
who are these people? are they with AVG at all ?

Hello Jack,

We provide support for free. I couldn't locate any recent transaction under this account. Could you share the screenshot of the statement where you have been charged for AVG?

Have you visited our official site: https://support.avg.com/?l=en to get help from us?