Billed for pc - up and it is not set up

AVG Protection
3

Hello Bill,
We regret for the inconvenience. On checking your account we could see that you have active product of AVG PC Tune up . Since you had mentioned that you are experiencing issue with accessing the AVG PC Tune up, we would request you to repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG  the AVG Program and check whether it resolves the issue.
Thank you.

1

I was billed for pc-tune up and it is not set up, I installed it and it is not working.
Bill J

2

Hello Bill,
We regret for the inconvenience. On checking your account we could see that you have active product of AVG PC Tune up . Since you had mentioned that you are experiencing issue with accessing the AVG PC Tune up, we would request you to repair http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG  the AVG Program and check whether it resolves the issue.
Thank you.