Billed for something I did not ask for

I was billed 54.99 euro for VDP DRI AVG Techno. I did not request this and have no clue what it is or why you billed me. Please explain and take off my account. Witch by way did you get my account?

Hello Jeanne.
We'd be glad to clarify this charge and help with your request for refund.
I have sent an email containing more details as it is not recommended to share them here.
Please check your inbox and spam box as well.