Hi Gerard,
Thank you for reaching us with your concerns. I see that the charge was against auto renewal of your AVG Internet Security (1 computer) license. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period.
Please visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
I got billed today for something I did not order.
got on to PayPal who said the cancelled a renewal that I did not make but were not helpful other than to say I should get in touch with AVG to get my £46+ back.
i would like to know what chance I have of getting my money back as it’s too much to ignore.
Gerry
got on to PayPal who said the cancelled a renewal that I did not make but were not helpful other than to say I should get in touch with AVG to get my £46+ back.
i would like to know what chance I have of getting my money back as it’s too much to ignore.
Gerry
Hi Gerard,
Thank you for reaching us with your concerns. I see that the charge was against auto renewal of your AVG Internet Security (1 computer) license. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period.
Please visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.
Thank you for reaching us with your concerns. I see that the charge was against auto renewal of your AVG Internet Security (1 computer) license. When you purchase an AVG subscription, it will continue until it is canceled (formally known as “Continuing Protection Service”). You will be billed again 15 days prior to the start of the next subscription period. You will receive a notification email about the upcoming automatic extension 45 days prior to the start of the next subscription period.
Please visit https://support.avg.com/RefundForm to fill in the refund form and submit it. Upon successful submission, our refund team will process your request and get back to you via email with in 3 business days.