Billed for unauthorized Payment

Hello Luke.
We'll certainly help with your request for refund. However, you do not have any active AVG subscription registered under the email address you used to contact us here. I've sent an email, please confirm requested details in a reply to assist you.

I was billed for an AVG product through Digital River, for £44.99. I have not bought any products, not received an email for the licence key or one saying i have bought it.  I would like a a refund for the money. 
Hello Luke.
We'll certainly help with your request for refund. However, you do not have any active AVG subscription registered under the email address you used to contact us here. I've sent an email, please confirm requested details in a reply to assist you.