Billed twice on my account

Hi Jay,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.

Jay, we've replied to you via email, please check for it and revert to us via email.
Thank you.

Dear Sir;
 Thank you for answering my question about paid for 2 accounts .we have used your products for more than 10 years only paid for 1 bill. that was $ 69.99.  now you separated into 2. without telling us before hand. we don't think it is right to do so therefore we would like to cancel the " the VPN for window for 1 computer." Please pro-rate and give us refund.
     Thanks
                            Jay Lin MD.  April 7 2022.

Dear Sir:
Please proceed to cancel the " VPN window" for 1 year subscription.
Thanks
                                                       Jay Lin MD 04/08/22

Hi Jay,

We're glad to look into this & help you.
As it isn't recommended to share the product details over this public post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.