Billed without authorisation

AVG Subscription
5

Thank you. I will check my statement (paper based) when it comes in.

2

Hello Frank,

We request you not to share the email address on a public forum.
You have been charged A$89.99 for the renewal of AVG Internet Security (1 Computer) license recently.
Since auto renewal was enabled for its first purchase, this charge was debited automatically and prior email notification was sent regarding this.
We would like to clarify that AVG will not charge without authorization.
We have initiated the refund for this charge and an email has been sent explaining its status.
The amount will be credited within 7 business days.
Thank you.

4

Hello Frank,

We request you not to share the email address on a public forum.
You have been charged A$89.99 for the renewal of AVG Internet Security (1 Computer) license recently.
Since auto renewal was enabled for its first purchase, this charge was debited automatically and prior email notification was sent regarding this.
We would like to clarify that AVG will not charge without authorization.
We have initiated the refund for this charge and an email has been sent explaining its status.
The amount will be credited within 7 business days.
Thank you.

1

Hi, Please refund the bill for the renewal which you just took out of my account without authorisation.


Thanks

(email address removed)

3

You are most welcome, Frank.
Have a nice day!