Hi,
On September 10th 2021, I sent an email requesting that you refund £59.99 as my account was uninstalled March 10th, 2021 and is effectively dead. I appreciate that that money was indeed refunded. Subsequently, however, I've been billed again - this time from another credit card, number ending 4950, totalling £77.99. Please refund before Natwest charge me interest. 
i apologise for being a pain, but i really need every penny, right now.
Yours faithfully, Dave Guy
Hi David,
We understand your concern. We'll help you with the refund.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Hi David,
We understand your concern. We'll help you with the refund.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.