Billing and payments

Hi Nancy,

Initially, it isn't recommended to share the order info over this post.
However, we understand your concern & have initiated the refund process.
An email confirming the same has been sent to you. For further queries, feel free to write back to us.

I recently renewed 2 subscriptions and now see they are for 10 devices.  We only have 1 device to cover.  Can I get a refund?  Order No. 1002031274720 for Tune-Up and Order No. 79423784400 for Internet Security.

Hi Nancy,

Initially, it isn't recommended to share the order info over this post.
However, we understand your concern & have initiated the refund process.
An email confirming the same has been sent to you. For further queries, feel free to write back to us.