Billing and taking money out of my account with out telling me are seed a text

AVG Subscription
3

Hello James,

We apologize for the inconvenience. We'll look into this & help you.
Unfortunately, we couldn't locate any recent charges under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

1

Why am I being charged £34:99 for something I have not used for years you take the money out of my account with out telling me are seeding  me a text.my old phone number and email you had I  have charge them and have not used them for years but my bank account is tell the same I have not used AVG for years.

2

Hello James,

We apologize for the inconvenience. We'll look into this & help you.
Unfortunately, we couldn't locate any recent charges under the email address you've used to contact us here.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.