Billing Anomallies

Hello Marc,

I have completely checked the orders for AVG TuneUp Unlimited on your account.
It seems that auto renewal had taken place for each order since it was enabled.
Please be informed that auto renewal of AVG will start usually 45 days prior expiration date.
This is the reason you see difference in date  but the remaining period existing subscription will get added to the renewed subscription.
Feel free to contact us if you need further assistance.

Hello
I am extremely upset
Apparently you are picking my renewal dates at random
i.e.
AVG TuneUp - 1 Year subscription.

July 28th 2017 ??        Order# 701-8853907    1 Year
September 9th 2016    Order# 701-4525308    1 Year
September 1st 2015    Order#  700-5246500   1 Year
September 5th 2014    Order#  32-1562001     1 Year

Please lert me know why you have taken money from my account before it is due

Thank you

Marc

So you are saying that it is AVG's policy to get payments from your long term clients 45 Days in Advance. That is entirely UNACCEPTABLE.

Please confirm that the above information is correct. If so then at the end of this term, I will seek alternative options. As a long term customer, I believe I deserve more respect

Shame really as I have reccommended you to all my clients over the years.