Billing but no confirmation mail

Hello Jeroen.
Thank you for contacting AVG.
I see you have already the concern team and they have helped you with above concern.
Please feel free to reach us again if you need any other help with AVG.
We extend our thanks for using our service.

I have subscribed and paid. However, i didn't get confirmation mail. It has been 10 days already. Please  help

Hello Jeroen.
Thank you for contacting AVG.
I see you have already the concern team and they have helped you with above concern.
Please feel free to reach us again if you need any other help with AVG.
We extend our thanks for using our service.