Billing charge not authorized

Hi Jill,

We regret the inconvenience caused.
Upon checking your account, we can see that you've already contacted our concerned team & raised a refund ticket.
We'd like to inform you that our concerned team have already initiated your refund & have sent you an email confirmation.
Please check your inbox/spam folders to find the email.
Thank you for understanding in advance!

My bank account was charged $97.73 without approval and before deadline for renewal of account.
I would like to be reimbursed for this charge and then close the account. I prefer to do business with someone else.

Hi Jill,

We regret the inconvenience caused.
Upon checking your account, we can see that you've already contacted our concerned team & raised a refund ticket.
We'd like to inform you that our concerned team have already initiated your refund & have sent you an email confirmation.
Please check your inbox/spam folders to find the email.
Thank you for understanding in advance!