Billing for a renewal as I do not have neither the PC nor the same email address

AVG Subscription
3

Hi Jocelyne,

We're sorry for the inconvenience caused.
Regrettably, we couldn't locate any recent charges made under the email address you've used to contact us here & the email address you've shared.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.

1

I stopped using AVG a long time ago as I changed of PC to be on  MAC and I changed of email after a piracy.
I would like to be reimbursed of the money which has been taken on my account. Thank you, Jocelyne weil (new email: Email address redacted)

2

Hi Jocelyne,

We're sorry for the inconvenience caused.
Regrettably, we couldn't locate any recent charges made under the email address you've used to contact us here & the email address you've shared.
We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.