Hello Victoria,
The email that you received is for AVG TuneUp - Unlimited Devices (60 day) trial order that you signed up on 23rd May 2019.
Since you have already cancelled the auto renewal service for it, you have received this email reminder to renew the subscription manually.
If you wish to use the tuneup product, do proceed with the purchase as mentioned in the email. If not, you can simply ignore it.
Thank you.
Hi,
I canceled my AVG 60 day free trial a few weeks ago, and today I got this email (below). What is this $49.99 billing amount it states?
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<table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td align="center" colspan="1" rowspan="1">Your AVG TuneUp (60-day Trial) subscription will expire in 6 days.</td></tr><tr><td colspan="1" rowspan="1">Dear Victoria Ingalls, <br> <br> <br> Your AVG TuneUp (60-day Trial) expires on July 24, 2019. Renew now to continue your protection. <br> </td></tr></tbody></table>
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<table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td colspan="1" rowspan="1" valign="top"><img id="ymail_ctr_id_-11181-2" alt="" src="https://ecp.yusercontent.com/mail?url=http%3A%2F%2Fdrh.img.digitalriver.com%2FDRHM%2FStorefront%2FSite%2Favgstore%2Fpb%2Fimages%2Fgc-notifications%2Fdiv-grey2.png&t=1563377878&ymreqid=c1de87a9-59f8-38b4-2235-650006018000&sig=0ENhr.5zj91iX0NfWkEzIA--~C" style="height: 33px; width: 600px;"></img></td></tr><tr><td colspan="1" rowspan="1">
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<table border="0" cellpadding="5" cellspacing="0"><tbody><tr><td align="left" colspan="2" rowspan="1" valign="top"><b>AVG TuneUp (60-day Trial)</b><br> Renew with us today to reactivate your license and ensure complete protection for your devices. <br>
<table align="center" border="0" cellpadding="10" cellspacing="0"><tbody><tr><td align="center" colspan="1" rowspan="1" valign="top"><a href="http://store.digitalriver.com/store?SiteID=avgstore&Action=AddItemToRequisitionForManualRenewal&queryToken=LlUkHIWpBHUYPSYgIVMJJioNZ2MWQS0xJzE3KD1CXSwqHlteVXssNjkbAXx8Dwx6dWAAAwMCaHUlJyQvOV9AOnljFENFUCswJjs1NSRZWgoAbwMDBQVtYWRicXF8EEEwISB7dA0GYWdjY3RzdQQMcnQHAA%3D%3D" target="_blank" title="RENEW NOW">Renew Now</a></td></tr></tbody></table>
<br> <br> Renewing before expiration isn't a problem. Your new subscription will simply start once the current one finishes.</td></tr></tbody></table>
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<table border="0" cellpadding="0" cellspacing="0"><tbody><tr><td colspan="1" rowspan="1" valign="top"><img id="ymail_ctr_id_-449131-3" alt="" src="https://ecp.yusercontent.com/mail?url=http%3A%2F%2Fdrh.img.digitalriver.com%2FDRHM%2FStorefront%2FSite%2Favgstore%2Fpb%2Fimages%2Fgc-notifications%2Fdiv-white3.png&t=1563377878&ymreqid=c1de87a9-59f8-38b4-2235-650006018000&sig=OFHL436W6flgLZTmXjjozQ--~C" style="height: 33px; width: 600px;"></img></td></tr><tr><td align="left" colspan="1" rowspan="1" valign="top"> </td></tr><tr><td colspan="1" rowspan="1"><b>Order Information</b><br> Orginal Order Date: <b>May 23, 2019</b><br> Subscription expires: <b>July 24, 2019</b><br> Billing amount: <b>$49.99</b> <br> <br> </td></tr></tbody></table>
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Hello Victoria,
The email that you received is for AVG TuneUp - Unlimited Devices (60 day) trial order that you signed up on 23rd May 2019.
Since you have already cancelled the auto renewal service for it, you have received this email reminder to renew the subscription manually.
If you wish to use the tuneup product, do proceed with the purchase as mentioned in the email. If not, you can simply ignore it.
Thank you.