Billing for Subscription that was moved to Avast

AVG Subscription
3

Hello Tumi,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting charged from both Avast and AVG Subscriptions. We will certainly check into this and help you further. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Regarding Avast subscription query:
You can reach them using below link :
https://support.avast.com/
Thank you for your understanding.

1

My AVG subscription billing was moved to resellers Digital River Inc. in 2019. In 2020 I did not renew my subscription with AVG. I got a new subscription with Avast which is also billed through Digital River Inc. I noticed that I was billed for both AVG and Avast. I requested a refund for AVG, which I received. In 2023 I noticed that I was billed again for both AVG and Avast. I requested refund again. This year I have been billed again for both AVG and Avast. I only have subscription with Avast. How do I stop Digital River from billing me for non existent subscription? Please help.

2

Hello Tumi,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with getting charged from both Avast and AVG Subscriptions. We will certainly check into this and help you further. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Regarding Avast subscription query:
You can reach them using below link :
https://support.avast.com/
Thank you for your understanding.