Billing - invoicing?

Hello John.
We are sorry to hear that you find it difficult to contact our customer care.
Upon checking the account details, there is no active paid subscription registered to the email address you used to contact us here.
If you are looking for help to buy a new one computer subscription, please visit https://support.avg.com/support_sales?l=en to reach our sales team.
They'd be glad to assist.

Would you re-invoice me please as a single user.  It seems to be so very difficult to actually make contact with a human being!

Hello John.
We are sorry to hear that you find it difficult to contact our customer care.
Upon checking the account details, there is no active paid subscription registered to the email address you used to contact us here.
If you are looking for help to buy a new one computer subscription, please visit https://support.avg.com/support_sales?l=en to reach our sales team.
They'd be glad to assist.