Billing not authorised

Hello Donna, 

Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you would like to get refund for AVG subscription. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.

Hi 
I am based in RSA and had an amount of R749 taken off my credit card and the reference is DRI*AVG Technologies. I don't even have AVG loaded on my laptop? Not sure how this has happened .I cannot find a support link to request a refund and when I look on AVG says I have nothing loaded or subscribed to? Would really appreciate some assistance as haven't had any success with your support app. Thank you

Hello Donna, 

Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you would like to get refund for AVG subscription. We are glad to help you.

It isn't recommended to share account/order, personal info over this public post. We have sent you an email to your registered email address. Please check for the email and revert back to us.