Billing on my account when in fact I am trying to cancel my subscription

AVG Protection
3

Hello Vivian,

We are sorry to know that you have decided to cancel AVG subscription.
We will check and help you with this.
Before we proceed with your cancellation request, may I ask you why you wish to cancel? Your feedback and experience with using this service will help us improve. And perhaps, if there is a particular issue with the service, I will do my best and try to resolve it.
Thank you and keep us informed.

1

Okay:  I have a notification that my new subscription is to turn ove in March BUT  I do NOT  want to re-subscribe and it seems that there is a trick to being able to cancel my subscription to AVG.
What do  I have to do to get in touch with you folks.  Please Help !!!

2

Hello Vivian,

We are sorry to know that you have decided to cancel AVG subscription.
We will check and help you with this.
Before we proceed with your cancellation request, may I ask you why you wish to cancel? Your feedback and experience with using this service will help us improve. And perhaps, if there is a particular issue with the service, I will do my best and try to resolve it.
Thank you and keep us informed.