Billing situation

Dear all,
I receive a payment today on my account and I don't know why.
I didn't have an account for AVG.
If I want to write to you I had to create account today.
Why are you billing me 69,99€ I don't understand.
Before I created an account I try to log in and for all of my emails it sad that an account with this email doesn't exist. Can somebody please explain this to me.
I didn't create an account before and if somebody else did I want to unsubscribe.
How?

Hi Tomaz,

We are sorry to know this.
We will check and help you with this issue.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.

Hi Tomaz,

We are sorry to know this.
We will check and help you with this issue.
We have sent you an email asking for a few details and please reply to that email for further assistance.
Thank you.