Billing unauthorized by me

Hello Stephen,

Thank you for reaching AVG support channel.We are glad to clarify you.

We see that your refund request was already processed by our team and the refund amount will be credited back to your account with in 5 to 7 business days. If you have any further clarification, please feel free to contact us at antytime. Have a great day!

Avg billed my credit card over a month in advance of my renewal date. For a ridiculous account covering 10 devices. I don't have 10, only 1 device. I will never have 10 devices, I'm a senior and only use and have 1 device . I want my money back now. I've been on hold with support for 35 minutes what's up with that? they say online 24/7 support.

Hello Stephen,

Thank you for reaching AVG support channel.We are glad to clarify you.

We see that your refund request was already processed by our team and the refund amount will be credited back to your account with in 5 to 7 business days. If you have any further clarification, please feel free to contact us at antytime. Have a great day!