Good day,
I write to express my gross disappointment in a recent billing that i have seen credited to my banking account under the description "DRI AVG TECHNOLOGIES" for US $49 on September 18, 2018. Please be advised that at no point did i willingly opt for an automatic renewal of any services provided by your company. Additionally, it must be noted that no correspondence was sent via e-mail confirming my payment of said service.
In light of this, i am urgently requesting that i be refunded said amount which was charged as well as for the automatic renewal/subscription be cancelled from my account.
I await your prompt response on resolving this matter.
Hello Lavanjah,
We are here to help you. I have sent you an email, please reply to my email with the requested information and we will do our best to assist you.
Regards,
Alok.