Hello Gatete,
You've reached the AVG community support forum.
I am sorry to hear that you have been charged by AVG. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hi
AVG charged my bank card without contacting me. Did you see an automated renewal on my account? I did not receive any email from AVG about renewal or new deal either. I am upset because I was charged without contacting me. Another issue is that the company has made it more difficult to contact the support service. Who is going to solve my problem? Definitely not a good customer service. I want to know why AVG renewed the subscription without my consent. I authorized the payment myself in previous years. Email me back and give a contact number, I want to talk to someone.
Hello Gatete,
You've reached the AVG community support forum.
I am sorry to hear that you have been charged by AVG. We will certainly look into this and help you. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.