Imad,
We are sorry for the inconvenience. In this case, we would suggest you to perform a re-installation of your AVG Antivirus Free program. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool which clears all the traces of AVG, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now, go to this link http://www.avg.com/us-en/download and download your AVG Free version. Once the installation gets completed, restart your device. Let us know if you face any difficulties. Thank you.
I have a problem when I start the automatic update for the AVG antivirus free edition, a message says (bin file is missing)
please I need a solution
thank you
Hello Imad,
Thank you for the information. If the issue persists, we suggest you to run an advanced tool to collect the error log from your computer. Our senior team will analyze the error log and assist you further. We have emailed you a link to download and run the tool to collect the error log.
Thank you.
Imad,
We are sorry for the inconvenience. In this case, we would suggest you to perform a re-installation of your AVG Antivirus Free program. Click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool which clears all the traces of AVG, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now, go to this link http://www.avg.com/us-en/download and download your AVG Free version. Once the installation gets completed, restart your device. Let us know if you face any difficulties. Thank you.
I did as you told me in your last email but the problem still appears.
Any suggestions to solve this big problem?
Thank you