Black Screen of Death + blinking Cursor; unable to use windows repair, replace, fix functions

Hi Heidi,

We're sorry for the inconvenience this has caused you.
Firstly, we request you to specify the name of the AVG program & feature you used to create the backup.
Secondly, mention the operating system of the device on which you're facing this issue.
Also, were there any conflicting antivirus software installed in your device other than AVG Internet Security?
Awaiting your response.

So this problem has been consuming the better part of a day.

I can get to the Windows repair & tool functions, but none of them work.  Since I use AVG to back up my computer, instead of System Restore, there are no restores...even if it would work.

As for the AVG backups?  I can't navigate to my c drive, so that is out of reach, as AVG can't be access.ed.  So what good is AVG?  Only good if I can get the computer to boot up to even the most minimalist of screens or I can navigate there with DOS. 

As of right now, these are out of the question.

Ideas?  I have been reading and using "tricks" for hours.

Cheers

Hi Heidi,

We're sorry for the inconvenience this has caused you.
Firstly, we request you to specify the name of the AVG program & feature you used to create the backup.
Secondly, mention the operating system of the device on which you're facing this issue.
Also, were there any conflicting antivirus software installed in your device other than AVG Internet Security?
Awaiting your response.