Blacklist problem

AVG Protection
7

Hi Roman,

We're glad to look into this & help you.
As we're uncertain about the message that you receive while sending emails, please share us the screenshot of it for better clarity.
Also, clarify whether this happens while you send emails via browser & whether you use AVG Free Antivirus on your computer.

1

When sending e-mail to Mozilla Thunderbird to the outgoing mail server smtp.yandex.ru, protection against botnets is triggered
tcp://77.88.21.158:465 - Botnet:Blacklist

6

Hello Tatiana,

We've already replied to your original post.
To investigate this further, please write back to us in your original post, so that we can access your email address & send you an email with further instructions.
Thank you for understanding.

2

Hi, I've got the same problem today!
e Just posted it before but whtout screenshot… So I attache it here 


User-added image

3

Hi Roman,

We're glad to look into this & help you.
As we're uncertain about the message that you receive while sending emails, please share us the screenshot of it for better clarity.
Also, clarify whether this happens while you send emails via browser & whether you use AVG Free Antivirus on your computer.

4

I use AVG Free Antivirus. Today, after enabling the botnet protection module, the problem did not recur. Thanks!

5

Thank you for updating the status, Roman. Appreciate your technical knowledge. As we're uncertain about the exact module to which you refer, would you be so kind to share us the screenshot of it or elaborate the steps to enable it?