Hi Team,
Our Clients reported to us that you are blocking our websites. We use several third party tools to scan for site vulnerabilities and issues and these are all clear. Could you please check and remove our sites from your list of blocked sites? Or share with us information why they are listed there as after multiple checks using different tools, we can't find a reason.
https://virtualcard.bankable.cards/a_virtual_ip_-1_-1
https://virtualcard.bankable.cards/i_virtual_link_-1_-1_h
Thank you.
Hello to all who participated on this forum thread. My name is Shawn and I am introducing myself on behalf of the AVG Senior Support team.
As Thomas wrote, Nearpod confirmed a web certificate change and Crystal has since confirmed the threat detection is since resolved.
I trust this is a resolved matter. Thank you to everyone for taking the time to communicate. Regards, Shawn
I keep getting blacklisted from Nearpod which is a teaching resource website. I am trying to teach my class and cannot access this which is a part of my lesson–HELP!!
Hello Crystal,
We're sorry for the inconvenience caused.
To look into this further, please share us the screenshot of the threat message you've received from AVG.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Note: Click on "See details" on the threat message & then share us the screenshot.
Thanks in advance. Keep us updated.
I am a paid user so why have different forums for the same issues?
Answer the question here now … coul dhave already
Hello Brayden,
We've already replied to your original post.
Please keep up the conversation in a single thread for quick & better assistance.
Thank you for understanding.
We've already received your screenshots, Crystal.
As we've requested earlier, please reset your Google Chrome browser once & check if the issue persists.
Refer to this article to reset your Google Chrome browser.
Keep us updated.
The response from Nearpod:
"Our engineering team just deployed a web certificate change as [so?] Nearpod may have been blocked by your antivirus software."
Hello to all who participated on this forum thread. My name is Shawn and I am introducing myself on behalf of the AVG Senior Support team.
As Thomas wrote, Nearpod confirmed a web certificate change and Crystal has since confirmed the threat detection is since resolved.
I trust this is a resolved matter. Thank you to everyone for taking the time to communicate. Regards, Shawn
Hi Team,
Our Clients reported to us that you are blocking our websites. We use several third party tools to scan for site vulnerabilities and issues and these are all clear. Could you please check and remove our sites from your list of blocked sites? Or share with us information why they are listed there as after multiple checks using different tools, we can't find a reason.
https://virtualcard.bankable.cards/a_virtual_ip_-1_-1
https://virtualcard.bankable.cards/i_virtual_link_-1_-1_h
Thank you.
Good news!!! It looks like AVG and nearpod are playing well together now. I was able to go to nearpod and do a live session. Whewwww…this remote teaching is more stressful than in the classroom since we are dependent on the internet and programs playing well together–we have no control over it.
Hello Ewelina.
We're sorry for any inconvenience.
Are these websites detected as a threat by AVG or they were just blocked by an error message?
If it was a threat detection and you believe it is false, please submit a false detection report (https://www.avg.com/en-ww/false-positive-file-form).
If it is otherwise, we'd request you to try loading the website on a different browser and check. If the issue persists, we'd request to disable (https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus) web shield component in AVG check if the issue is resolved.