Blank screen when I open VPN

My subscription for VPN is current. For some weeks I have been unable to use it as when I open VPN all I get is a blank screen. Why?

Secure VPN isn't working for me either. I've sent the error screenshot. Please try to fix it asap thanks a lot.

Hello Michael,

To analyse this further, please send me the screenshot http://avgclick.me/getscreenshot of the AVG Secure VPN. We will check the same and assist you further.

@ Michael Armstrong / Bishnu Gupta
For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

User Bishnu Gupta has also posted their own topic (https://support.avg.com/answers?id=9060N0000000RanQAE).
AVG Guru

Hello Michael,

To analyse this further, please send me the screenshot http://avgclick.me/getscreenshot of the AVG Secure VPN. We will check the same and assist you further.