Bleak! not recognised paid subscription

General discussion
3

Hello Philip,
I'm sorry to hear that you're experiencing issues with AVG Internet Security activation. From your account, I can see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 2018.7.5. To activate AVG Internet Security Unlimited, I request you to open AVG Free Antivirus > My AVG > My Subscription > click on remove license/logout button > wait for 2 minutes > login to an existing network. Your AVG Internet Security will be activated automatically.
Best regards,
Alok.

1


paid for avg, and they say i.m on free version. live chat is bleak, never got to less than three in the que. paid for the upgrade to ultimate for the remainder of my contract (which they apparently have no record of) disappointing and bleak.

2

Hello Philip,
I'm sorry to hear that you're experiencing issues with AVG Internet Security activation. From your account, I can see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 2018.7.5. To activate AVG Internet Security Unlimited, I request you to open AVG Free Antivirus > My AVG > My Subscription > click on remove license/logout button > wait for 2 minutes > login to an existing network. Your AVG Internet Security will be activated automatically.
Best regards,
Alok.